Shipping policy
Orders are dispatched Monday to Friday, excluding public holidays, with a cut-off time of 10:00 for same-day dispatch.
Dispatch means your order has been packed and handed over to our courier partner. Once this happens, delivery is in the hands of the courier and is no longer within our control.
Estimated delivery timeframes are:
- Within Gauteng: 1–2 business days
- Outside Gauteng: 2–4 business days
During sale periods, dispatch may take a little longer than usual — we appreciate your patience.
On rare occasions we may run out of stock, in which case your order may be delayed. You will be notified by email and may request a full refund if the updated timeframe doesn't work for you.
Please note that we are closed on all South African public holidays and do not dispatch orders on these dates.